Windows System Engineer (SE)

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About Company
ShoreIT Solutions
Ft. Meade, MD
Job Info
Job Status: Open
No of Vacancies: 1
Date Posted: July 11, 2019
Expiry Date: September 11, 2019
Job Type: Full Time
Job Level: Any
Years of Experience: 14
Salary Info
Salary Type: Min-Max
Salary: $120,000-$140,000
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Salary Range $120,000-$140,000
Total Benefits Package $41,000
TS/SCI Full Scope Poly 

Description:
• Provides support for implementation, troubleshooting and maintenance of Information Technology systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operation, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customer. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Qualifications:
• Fourteen (14) years’ experience in programs and contracts of similar scope, type and complexity within the Federal Government is required.
• Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a bachelor’s degree.